Common Server Problems & How To Troubleshoot Them

1. Power Outages

Surges and power failures instantly affect the power of your server, which often causes a complete interruption of workflow and file access.

In some cases, even when power is restored, it takes some time for the server to reboot. If you haven’t already, look into implementing a backup power system, at least one capable enough to carry the supply of your server. This tool is especially important if your business is based in a location that experiences volatile weather conditions or unstable power supply.

2. Natural Element Interference

When it comes to storing hardware, some businesses opt to place their servers in a less frequented place. This means moisture, dust build-up or heat could contribute to downtime. Aside from downtime, if the server is packed up due to an overload of heat or moisture, this poses a risk to the safety of employees if a short circuit occurs.

If your server is stored in an isolated room or space within your office, address the questions that relate to this possible issue. Is the space temperature controlled? Are there heating and cooling systems in place? Do you have someone qualified to perform regular maintenance or light cleaning for the server hardware?

3. Outdated Firmware

The technology we use daily performs so well because of regular and frequent updates to the physical models. This applies to server hardware, too. Older server hardware models are more challenging to troubleshoot as the physical parts deplete over time and may function less effectively. Subsequently, slow and poor performance becomes a given.

If you aren’t completely certain of your server’s life span, we recommend reaching out to a reputable and responsive IT solutions company to conduct an assessment and provide feedback on a way forward from an outdated server.

4. Damage to Hardware

The space some businesses store their servers could be a factor due to natural conditions causing malfunctions. This is applicable here, but from the aspect of physical damage caused to the server. If your business is located in a high-traffic location or perhaps in close proximity to construction sites, the vibrations felt from the bustle outside could cause the server to falter or detach from its placement.

Another factor to consider is the condition of the server’s wires or cables. To protect it, your server should be in a room that is structurally sound and its components kept out of the way and organized in a safe manner.

Technical Errors Causing Server Problems

At this point, you may be able to identify some instances that are familiar to your business and therefore could be causing errors to your server. If you don’t feel these aforementioned reasons ring a bell, keep reading to find out if your server issue is more technological than physical. Common technical errors experienced by servers include:

Troubleshooting Tips for Common Server Problems

Any server troubleshooting tip begins with establishing a standard troubleshooting routine, and because IT can be complex in configuration, especially when multiple devices are involved, it tends to take more patience and time away from those who wish to be focusing on their roles and responsibilities within the business. Here are 8 common tactics to troubleshoot server problems.

  1. Perform an assessment of the network structure and layout
  2. Confirm your TCP/IP settings are correctly configured
  3. Rule out WAN and LAN connection issues
  4. Evaluate the compatibility of server applications with the operating system
  5. Ensure the server computer hardware is functioning properly
  6. Check with your server hosting partner
  7. Keep track of server maintenance
  8. Develop a routine server troubleshooting process

Although a handful of issues can be resolved through troubleshooting, the most efficient solution to any server problem would be turning to a team of reputable IT professionals for their expertise. Having the right server hardware and software above efficient IT processes in place will maximize productivity, boost opportunities, protect brand reputation and retain company data, all of which are incredibly valuable and paramount to a successful company.